The protection of our customers' privacy and the handling of personal data is important to us.
We process your data in accordance with the applicable legislation for the protection of personal data, in particular the EU General Data Protection Regulation (EU-DS-GVO) and the country-specific laws that apply to us.
With the help of this Privacy Policy we provide you with detailed information on how and for what purposes Alpina Connect GmbH (hereinafter referred to as "Alpina Connect") collects and processes personal data through its website and other Alpina Connect-operated websites and applications (hereinafter referred to as "Website/Tools").
Personal data (hereinafter referred to as "data") is information that makes it possible to identify a natural person. This includes in particular name, date of birth, address, telephone number, e-mail address but also your IP address.
Under Section I of this privacy policy, you will find the general data protection information. Under Section II, the provisions about data collection and processing in connection with our services. Under Section III you will find further instances where data collection and processing is used.
You can visit the Alpina Connect website and obtain information about our services without disclosing personal data.
To make our website work properly, we sometimes place data files called «Cookies» on your device. Cookies are small text files that a website saves on your local hard drive when visiting our site. These cookies enable us to analyze how users use our website. This allows us to design the website content according to the visitor's needs.
Moreover, cookies enable the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep reentering them whenever you return to the site or browse from one page to another.
When accessing our website, our system uses cookies to automatically collect technical information from the calling computer. It collects information about the browser type and the version used, the operating system, the Internet provider and the IP address of the user, as well as the date and time of access.
One type of cookie we use is Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on the website activity for the website operators and to provide other services connected with the use of the website and the Internet. Google may also transfer this information to third parties, provided this is required by law or if third parties process this data on behalf of Google. Google will in no case associate your IP address with other data from Google. In addition to reporting website usage statistics, Google Analytics can also be used, together with some of the advertising cookies described above, to help show more relevant ads on Google products (like Google Search) and across the web.
We use so-called social plug-ins from various providers/networks (for example, facebook, linkedin, etc.) such as the "Like-Button". These plug-ins are provided and operated directly by these providers and are clearly identified with their company logo. If you visit a page that contains such a plug-in, your browser will establish a connection to the servers of those providers. The content of the plug-in is then transmitted by these providers directly to your browser and displayed in our environment without any influence by us on the content of this plug-in.
We store your personal data at least to the extent and as long as it is necessary to provide our services and we are required by the law to do so.
For legal and accounting reasons, Alpina Connect stores the personal data collected from customers for the purpose of conducting business activities and services for 10 years after the last processing operation. We store other data as long as it is necessary for the execution of the contract and to safeguard our rights. We reserve the right to apply longer statutory and operational storage requirements and reasons.
Personal data collected for marketing activities is generally deleted only if this is requested explicitly by the customer.
We protect your personal data by means of appropriate technical and organizational security measures and store it solely on secure servers. The website is secured against loss, destruction and manipulation by means of customary measures in accordance with the state of the art and against access, modification or distribution by unauthorized persons. Especially sensitive data (e.g. access data for your profile account) is encrypted during transmission via the internet (SSL).
However, Alpina Connect does not assume any guarantee for the security of your data. It is your responsibility to make an up-to-date back-up of the transferred data at all times and store it separately from the website. You are also responsible for creating a secure password for your customer account, keeping it safe and changing it on regular basis.
You have the right to information, correction, deletion and transferability of your data. Furthermore, you have the right to restrict processing.
Paragraph "Storage of customer data" and other statutory exceptions are reserved.
You have the right to object to the processing of your personal data. An objection only has future effect and does not affect previous processing. If, on account of the objection, Alpina Connect is no longer able to perform the services contractually agreed with you, the objection is deemed to be a breach of contract by the customer and Alpina Connect has the right to terminate its contract with you without notice. Costs incurred that have already been rendered as services (including the commencement of material procurement and order processing) are to be paid by the customer.
If you have any questions about this Privacy Statement or regarding data protection at Alpina Connect, please contact: Alpina Connect GmbH Rösslimattstrasse 2B CH – 5033 Buchs AG info@alpinaconnect.com
We review our Privacy Statement regularly and update it as required. We will inform you of any important changes (e.g. on our website/tools).
For the purpose of providing our business services, including in particular the following points, we may collect and process personal data:
If necessary for the performance of our own services, we will disclose personal data to third parties (see Section II, paragraph "Purpose of data processing").
Otherwise, a disclosure to third parties doesn't occur unless we have obtained your consent to do so or are required to do so by law (disclosure to external authorities such as regulatory or law enforcement agencies, customs administration, VAT administration, tax administration).
We will keep you informed about relevant products and offers from Alpina Connect.
If you no longer wish to receive such information from Alpina Connect, you can terminate this service at any time by using the designated opt-out option and thus revoke your consent.
We process your data associated with the newsletter in order to send you news about and related to Alpina Connect. In addition, we also process and use the e-mail address you have entered in order to send you personalized offers associated with the newsletter.
As part of analytical activities and in order to offer you a better customer experience, Alpina Connect will send you periodically emails, which inquire the current status of an offer or which inform you about the current status of your order.
For the dispatch of such emails Alpina Connect works together with external service providers. If you no longer wish to receive such emails, you can unsubscribe from these free of charge at any time via the link provided in the corresponding email.
Alpina Connect may ask you to take part in customer satisfaction surveys after the completion of a business activity.
If you no longer wish to receive such requests or emails, you can unsubscribe from these free of charge at any time via the link provided in the corresponding email.
We appreciate your interest in working for Alpina Connect. We are aware of the significance of your submitted personal data and process it only for the purpose of the effective and correct handling of the application process and in order to contact you during the application process. There is no transfer of personal data to third parties without your consent.
If you apply online with us, we store and process the following personal data:
Buchs AG, 02. May 2025